These release notes provide information on the latest posting of ATI's Windows Driver Model (WDM) This particular posting updates the ATI WDM Driver to version 3.11.
Desktop product family support
The ATI WDM driver is a series of drivers used to enable the capture and TV tuner features on VIVO boards, and the All-In-Wonder series of cards produced by ATI Technologies Inc.
Note:
This software is not required for ATI graphics only products.
Note:
This software should be installed in conjunction with the corresponding recommended ATI Display Driver for your product.
Operating systems supported
The latest version of the ATI WDM Driver is designed to support the following Microsoft Windows platforms:
Recommended Installation order
ATI Technologies Inc. recommends the following installation order:
- tv-capture-wdm-6-14-10-6227.exe driver file.
Note: Do not restart Windows
- The recommended ATI Display Driver for your ATI graphic product.
- Restart Windows.
The recommended ATI Display Driver for your ATI graphic product may be installed prior to installation of the WDM driver 3.11. However, you may encounter an UNKNOWN DEVICES message during the NEW HARDWARE detection. This issue is known to occur with fresh installs of Windows Millennium.
Driver Download Overview
There are two phases to the installation of a driver that has been downloaded from the ATI WEB site. The first phase occurs when you run the tv-capture-wdm-6-14-10-6227.exe file. This phase creates a temporary directory on the system disk and unpacks all the individual files that make up the ATI software bundle.
In the second phase the ATI SETUP program is launched from the temporary directory created in the first phase. ATI SETUP installs the software (from the temporary directory) into the operating system.
ATI WDM Installation Tips
You must download the tv-capture-wdm-6-14-10-6227.exe file, and save it to a temporary directory on your systems hard disk. For example C:\temp is a common directory used to initially save a file into. Once you have downloaded tv-capture-wdm-6-14-10-6227.exe, follow these steps:
- Close all active programs
- Click the START button and select the RUN.
- Click the BROWSE button.
- Browse to the directory where tv-capture-wdm-6-14-10-6227.exe file is saved to.
- Select the tv-capture-wdm-6-14-10-6227.exe file and click OK to run to start the installation.
- Follow the instructions on the screen to complete the installation
The individual files are unpacked and placed into a directory on your hard disk. The default path for this directory is C:\ATI\support\ tv-capture-wdm-6-14-10-6227\. After copying the files to the hard disk the INSTALLATION program will launch. At this time, You can choose to abort the INSTALL process if you wish. If you do abort the installation, no software will be installed.
Manual Installation instructions
- Click the START button and select the RUN.
- Click the BROWSE button.
- Browse to the directory where the files were unpacked after running the tv-capture-wdm-6-14-10-6227.exe.
Note: The default directory is C:\ATI\support\tv-capture-wdm-6-14-10-6227
- Select SETUP.EXE and press OK.
- Follow the instructions displayed in the help to complete the installation.
Know Issues
This section provides information about known issues you may encounter when installing the WDM driver.
Unknown Device Message
If you install the recommended ATI Display Driver before installing the WDM driver, you may encounter an UNKNOWN DEVICE message when restarting your computer. If this occurs, follow these steps:
- Select CANCEL for all UNKNOWN DEVICES that are detected
- Install tv-capture-wdm-6-14-10-6227.exe
- Restart the computer
Missing File Message
During installation of the ATI WDM driver, you may encounter a message which indicates a driver file cannot be found. Typically this will occur after the system has been restarted and NEW HARDWARE is being detected. To work around this issue, follow these steps:
- BROWSE to the directory where the new drivers were unpacked. By default this directory will be C:\ATI\support\ tv-capture-wdm-6-14-10-6227\
- BROWSE to the directory that is appropriate for your Operating System. For example:
If your operating system is Window XP
If your operating system is Windows 2000
If your operating system is Windows Millennium or Windows 98SE
- Once the appropriate directory is selected click OK, then click OK again to copy the file to the system.
Version Conflicts
When installing Display Drivers or Software a Version Conflict message may appear multiple times during the installation.
If you encounter a Version Conflict message while installing this display driver select the NO option to proceed.
Note:
Selecting NO ensures that the components of this driver bundle will replace your existing driver components. Selecting YES option results in a MIX of new and old driver components, which is not recommended.
Confirm File Replacement
When installing Display Drivers or Software a Confirm File Replace message may appear multiple times during the installation.
If you encounter a Confirm File Replace message while installing this display driver select the YES option to proceed.
Note:
Selecting YES ensures that all the components of this driver bundle will replace your existing driver components.
TV Player Failed To Initialize Video, running ATI Multimedia Center
Some ATI display drivers will not recognize or function with the software contained in tv-capture-wdm-6-14-10-6227.exe. If you experience problems with your TV or Capture application be sure to install the recommended ATI Display driver for your ATI graphic card.
If problems continue and you are using the recommended ATI display driver for your ATI graphic card, follow these steps:
- Go to the DEVICE MANAGER.
- Double-click the Sound, Video and game controller and ensure all the ATI WDM components listed below are present and functioning properly.
Right click and select properties for each ATI WDM component and ensure that the properties state that This device is working properly. If any device is not working properly, follow these steps:
- Select and remove all of the ATI components shown under Sound, Video and game controller.
- Close the DEVICE MANAGER.
- DO NOT restart the system.
- Install tv-capture-wdm-6-14-10-6227.exe
- Restart the system.
Note: DirectX 8.1 or DirectX 9 must be installed for Windows 2000 and Windows Millennium.